Contact Us

We're here to help! Reach out to us for any questions, support, or feedback.

Email Support

Send us an email for detailed inquiries

support@shosthy.com

Phone Support

Call us for immediate assistance

01818345674

Live Chat

Chat with our support team

Available 24/7

Support Hours

Customer Support

Monday - Friday: 9:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM

Emergency Support

24/7 Available

For urgent medical consultations

and technical emergencies

Need Quick Help?

Before contacting us, you might find your answer in our frequently asked questions.

📋 General Questions

Account setup, appointment booking, payment methods, and platform usage.

🏥 Medical Support

Doctor availability, consultation process, prescription queries, and medical records.

💳 Billing & Payments

Payment issues, refunds, billing questions, and subscription management.

🔧 Technical Issues

App problems, login issues, video call troubles, and browser compatibility.