Last update: [22May,2025]
Welcome to Shosthy.com. These Terms and Conditions ("Terms") govern your access to and use of our Platform that connect patients with doctors for online appointments.
By accessing or using the Platform, you agree to these following terms and conditions. If you do not agree, please do not use our services.
Service: Shosthy.com provides an online platform that allows users to: 1. Search and book appointments with BM&DC licensed medical professionals. 2. We do not provide medical advice. 3. All medical advice is provided solely by independent licensed professionals.
User Responsibilities: You agree to: 1. Provide accurate and complete information when registering or booking appointments. 2. Keep your account credentials confidential. 3. Use the Platform only for lawful purposes. You must not: 1. Impersonate another person or use another person's account. 2. You can't booked multiple appointment of same doctor on the same day using same id. 3. If you are experiencing a medical emergency, call your local emergency services immediately.
Doctor Responsibilities: Doctors using the Platform must: 1. Hold valid BM&DC licenses and qualifications. 2. Provide accurate, ethical, and professional medical services & informations. ★ Shosthy.com is not liable for any act, omission, or malpractice by medical professionals.
Fees and Payments: 1. Fees for consultations are set by the individual doctors or clinics. 2. You agree to pay all applicable fees prior to the consultation [For appointment booking you have to pay 120 taka only by online payment gateway which is non refundable in which 100 taka deducted from the doctor's consultations fee, 20 taka for the service]. Rest of the consultation fee should be pay in cash in consultation station. If doctor leave consultation station in emergency without consult those appointed patients then we will refund back 100 taka to the same payment gateway channel of 120 taka (20 taka non refundable). 3. Payments are processed via secure third-party payment gateway. 4. Doctor get his payment following apply for a withdrawal of minimum amount of 2000 taka. It takes 5 min to few hours to complete the process. [provided information should be right( if any wrong information given shosthy.com isn't responsible for the inconvenience)] ★ We are not responsible for any issues arising from payment failures or disputes.
Cancellations and Refunds: Refunds to the appointed patients only when doctors doctor leave consultation station in emergency without consult those appointed patients then we will refund back 100 taka to the same payment gateway channel of 120 taka (20 taka non refundable) within 1 week. ★ Shosthy.com reserves the right to refuse refunds in case of abuse or policy violations.
Privacy: We collect and process personal information in accordance with our Privacy policy. By using our Platform, you consent to such processing.
Intellectual Property: All content on Shosthy.com, including text, graphics, logos, and software, is our property or the property of our licensors. You may not use, copy, or distribute any content without permission.
Limitation of Liability: Shosthy.com is not responsible for: 1. Any medical advice, diagnosis, or treatment provided by doctors. 2. Losses resulting from unauthorized access to your account. 3. Technical issues or service interruptions. 4. Our total liability is limited to the amount you paid for services in the past booking.
Termination: We reserve the right to suspend or terminate your account if you: 1. Violate these Terms. 2. Engage in fraud or abuse. 3. Act in a manner that harms other users or the integrity of the platform.
Changes to Terms: We may update these Terms at any time. Continued use of the Platform after changes indicates your acceptance of the new Terms.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of Bangladesh jurisdiction. Any disputes shall be resolved in the courts of Bangladesh.
Contact Us: If you have questions about these Terms, please contact us at: Email: [support@shosthy.com] Phone: [01818345674]